The ISO 9001 standard sets out the framework for a quality management system. This standard is based on seven Quality Management Principles (QMP) including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement.

For AVPartners’ clients, ISO accreditation means a level of consistency and certainty in service delivery that is recognised internationally as being best practice.

ISO Certification is not an undertaking that can be handled solely at management level; it requires the involvement of every member of the team throughout the organisation. Fortunately, the strength and unity of the AVPartners team nationally proved highly advantageous to the successful attainment of ISO Certification.