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Steve Rowe and Ben Hamblin have been promoted to Partner and Associate respectively at the Perth Convention and Exhibition Centre as of January 2020. 

Steve Rowe

Steve has worked for AVPartners since April of 2012 as a Technical Event Manager in Sales managing high-profile national and international events and was promoted to Associate in 2018.

Now leading a crew of 50 staff, Steve said, “We have a close-knit team that really work together to deliver some of WA’s most prestigious events. Everyone has been supportive of my move into the Partner role, and I look forward to continuing to do what we do best: deliver exceptional events.”

Ben, previously a Technical Event Manager in Sales has been promoted to Associate and under Steve’s direction will be working closely with the Operations and Technical Event Management team. 

Ben brings a wealth of technical knowledge to the role having started with AVPartners as a Trainee Technician in 2011 and moving through the ranks to Technical Director in 2014, where he spent four years executing some of the largest shows in Perth. 

Ben Hamblin

Between them, Steve and Ben boast 25 years of experience in the AV industry and both are excited to continue AVPartners Perth’s legacy of event excellence with concepts that engage, entertain and delight. 

AVPartners’ Senior Partner Merv Jones said, “Both Steve and Ben have extensive experience in the industry, and approach their roles with incredible innovation and dedication. These promotions are well deserved and we are excited about the future of this leadership duo.”  

AVPartners and the Perth Convention and Exhibition Centre have enjoyed a partnership for several years. AVPartners provides integrated AV solutions for conferences and events at the venue.

Planning and executing an event can be an exciting, yet very busy time. Most require months of preparation and strong plans in place to achieve the best outcome. However, from time to time even the most seasoned of event planners can face challenges.

So, what are some common event planning mistakes and how can you avoid or overcome them?

Poor communication

As an event planner, a key responsibility is to know what is going on across your internal team and external parties like suppliers and event speakers and attendees. However, if you don’t communicate clearly to each relevant group what you are expecting from them, then it’s likely that mistakes will be made as each member of your event delivery team will be unsure of their responsibilities.

The best way to overcome this challenge is to make a runsheet – this is a clear breakdown of what should be happening throughout the event and who will be completing each task. It must include times to start and finish certain tasks and should have the contact details of key members of the event delivery team so that each member of the team knows who to speak to if they have questions.

Lack of clear signage

Don’t have your event attendees running late for their favourite speakers or preferred sessions because they can’t find where a certain presentation is being given. The best way to overcome this challenge is to make sure each room is clearly signposted and there are clear directions to other spaces. Digital signage can assist with this as you can use one screen to give multiple directions and even feature moving maps, directing event attendees to main events like keynote speaker sessions or lunch.

Leaving equipment rental to the last minute

So you’ve organised the big ticket items like screens, projectors, lights and staging, but what about handheld microphones, lapel microphones and laser pointers? These are often requested by speakers. It’s tempting to only put in an order once you know what you require to avoid excess spending, but your AV suppliers will likely be working on many events at once and may not have excess inventory to accommodate your last minute requests. Plan in advance and order a few things, despite what your speakers may need, so you don’t miss out.

Not allowing enough time for setup

One of the biggest areas that event planners overlook is underestimating the amount of time it takes to set up their event. Event setups often take longer than anticipated as challenges generally will arise and you might have to make changes. The best way to avoid running out of time is to include setup time in your runsheet and always add more time for setup than you think you will need. It’s better to have excess time and be relaxed before your event starts than running around at the last minute. You must contact your suppliers at least 48 hours before the event to confirm what time they will be arriving and ask if they have any questions you can solve beforehand. Doing this can help to  speed up your setup on event day.

Forgetting to anticipate that problems will arise

Even the most seasoned of events organisers know problems will arise on the day. It’s Murphy’s Law! The best way to avoid this is to make contingency plans, anticipating what might go wrong. Make sure you have extra copies of programs, ensure a speaker has sent their presentation through ahead of time in case they leave their USB at home, give any materials you shipped a few extra days to arrive, check, double check and triple check how the technology works, order extra food and make a packing list. If you have a checklist of all the things you need, you will be less likely to leave anything behind.

Sometimes mistakes happen and this can be stressful. But if you are prepared, this can help lessen the blow and make your event appear smooth, professional, and seamless despite how you may be feeling inside. If you would like help with your next event, contact us today.

For event planners, it’s important to make each of your events unique in order to encourage re-attendance, make your events memorable and promote your event messaging. Here are a few ways you can make every event unique.

Use lighting strategically

Lighting can be used to set your colour scheme, create a certain mood, revitalise guests, bring your theme to life and draw attention to areas within your event space. When used strategically, lighting can breathe life into your event agenda and can impress your guests. To make your event unique through strategic lighting, it’s important to use state-of-the-art technology and work with a team of lighting experts.

Theme your event

Theming your events is one of the most obvious ways to create a unique experience for guests. A theme is an idea or concept behind your event which can be brought to life through your visual elements, invitations, agenda, marketing, dress code, food and entertainment. By promoting your theme through all aspects of your event, you can make each event experience feel unique for guests.

Prioritise your styling

Styling creates the look and feel of your event. Event styling incorporates furniture, decor, table layouts, props, audiovisual and digital elements. It is one of the most effective ways to set the atmosphere of your event. How would you like your guests to feel at your event? Your styling will help you facilitate a certain event experience to make the day unique.

Hire entertainment

Impressive entertainment can really set your event apart from the rest. By choosing entertainment based on your theme, you can make each event unique. Entertainment doesn’t need to be limited to a musical act. You might consider hiring comedians, puppeteers, magicians, dancers, trapeze artists, balloon artists or DJs.

Incorporate augmented or virtual reality

Augmented reality involves computer-generated interactive elements appearing in the real world, usually viewed through a smartphone, tablet or headset. Virtual reality is a computer-generated experience, most commonly created through the use of a headset, that makes the user feel like they are in a different world. Using technology to create an augmented or virtual reality experience can provide an opportunity to promote your event messaging and branding and can create an exciting and unique experience for your guests.

Work with AVPartners

Through unique styling and exceptional lighting, the AVPartners team can help you put on an event that will wow your guests. Unlike most audiovisual teams who work with different event spaces for each of their events, AVPartners are AV experts in their own venues. The team is able to utilise every aspect and capability of the event space and technology to bring your event to life.

If you would like help making your next event unique through styling and audiovisual production, contact AVPartners today.

Hosting a destination conference can create a memorable experience for your attendees. It can energise your guests and really drive your event messaging home. Here are a few reasons why a destination conference is a great option for your next event.

There are fewer distractions

Attending a destination conference means guests won’t have distractions from their daily routines like commuting to work, errands and chores. Instead, they will have a clear mind for taking in what your conference has to offer.

Guests are more dedicated

Guests attending a destination conference will have made a commitment to travel there. This extra level of commitment can translate to more engagement with your event program.

It can double as a holiday for your guests

The destination you choose can work as a big drawcard for people all across the country (and world) to attend your conference. Selecting a location that is a common holiday destination means guests can plan a vacation before or after your conference.

It’s more memorable

Being in a new setting can really make your event unique and memorable. Taking your guests away from their normal day-to-day routine and into a new location will create a new and exciting experience for them – and make your destination conference an event to remember.

It encourages a new audience to attend

If you’re hosting a conference that is open to the public, picking a destination away from your local area is a great way to encourage a wider audience to attend and tap into a new customer pool. Guests living near your chosen destination might be more likely to attend, as well as those from across the country (or world).

You can impress your guests

Choosing the right venue can really impress and rejuvenate your attendees. Choosing a venue with impressive styling, facilities and state-of-the-art technology can wow your guests and make your event memorable. AVPartners has venues all across Australia, providing expert audiovisual and styling for spectacular event experiences.

If you would like to host a destination conference, take a look at AVPartners’ venues or contact us today for more information.

The success of an event doesn’t need to be dictated by what happens on the day alone. Yes, everything should run smoothly on the day, your guests should be engaged and you’ll want to make sure you meet your event objectives. However, an event’s success can extend well beyond the actual day.

Even a successful day can be tainted by a lack of post-event follow up and evaluation. So here’s what you can do to ensure the success of your event after the event itself.

Follow up

Following up with your guests after your event is an important way to let them know that you care about them. A follow up can be as simple as thanking them for attending on your event’s Facebook page or sending an eDM that reinforces your event objectives and says thank you.

Post-event evaluation

Undergoing a post-event evaluation is the best way to analyse what went well and what you can improve on next time. It can help you identify areas where you might be able to tighten up your budget and things you missed that you might like to include in your event next time around.

Feedback surveys

What a post-event evaluation might miss, feedback surveys can make up for. Who better to analyse your event than the event guests themselves? Asking your guests to answer questions about the different aspects of your event can help you to view your event from the perspective of your guests. This type of analysis can really help with improving the event experience at your next event.

Showcasing your event on social media

Social media is one of the best ways to communicate information effectively and efficiently to a wide audience. It is also a great way to show-off your event, boost brand awareness and build anticipation for any upcoming events. Showcasing your event on social media might include sharing footage from the event, developing and sharing an event video that showcases the event’s highlights, or creating and sharing a photo album from the day.

Provide a next-step

Whether it’s on social media or via email marketing, providing a next step for your guests is a great way to keep them engaged with your brand and event. It can also increase the likelihood of guests attending your future events. Provide one simple call-to-action in your communications with guests, for example “Visit our events page to find out what’s coming up” or “Sign up to our mailing list to stay in the loop”.

If you would like to maximise the experience at your next event, contact AVPartners today.

Leading audiovisual company AVPartners has once again demonstrated their commitment to promoting from within by appointing Mat Brooke as Technical Director at Crown Perth.
Previously a Senior Technician at the popular Perth venue, the promotion will see Mat continue to use his technical knowledge and problem-solving skills to create event concepts which exceed client expectations.
Mat commenced his career with AVPartners as a Trainee Technician in April 2012, and in six short years has progressed to a leadership position.
Regarding his promotion, Mat said, “I had no idea six years ago that I would have been able to progress so much within one company. AVPartners is a supportive network of passionate audiovisual people, and I’m ecstatic to be able to continue to grow and advance with them.”
AVPartners’ Partner at Crown Perth, Daniel Watters, said, “Mat is an extremely hard worker which has made his advancement through the ranks at AVPartners an easy decision for management to make. I look forward to seeing him take on the responsibilities of his new role.”
AVPartners and Crown Perth have enjoyed a partnership for several years. AVPartners provides AV support for conferences and events at the venue and professional technical assistance for delegates.

Whether we like them or not, smartphones have become an important part of our daily lives. They are used to aid with various tasks including shopping, getting from one place to another, scheduling plans and setting reminders.

People spend hours each day scrolling, checking emails and social media notifications. Wondering what this means for your event? Chances are most, if not all, of your attendees will arrive at your event with smartphone in tow. They are hard to ignore. So it might be time to address the elephant in the room – the sea of smartphones in your event space.

So are smartphones just another distraction for guests to be swallowed up by? Or can they help with your event outcomes?

The disadvantages

There is no doubt that smartphones can be distracting. They can divert attention away from your event sessions. Disengaged guests won’t experience your event for what it is, potentially harming your re-attendance rate.

If you were to have a no-smartphone policy at your event, your guests would certainly have fewer distractions and might be more engaged throughout the event. Whether this is a realistic and productive request is less certain.

The advantages

Smartphones have become a huge part of events. When it comes to event planning, there seems to be a smartphone app that can help with every aspect of organising and running an event. Whether it’s organising ticket sales, sharing your event agenda or facilitating a networking platform for guests, there’s an app for pretty much every stage.

There are several apps on the market, both free and with subscription costs, including Eventbrite and Ticketbud for ticket sales, Whova for attendee networking and Pathable for developing and sharing your agenda – just to name a few.

Smartphones also provide your event with an opportunity for marketing and promotion. Never underestimate the power of your guests taking selfies at your event, using your event hashtag online, live tweeting or checking-in on social media.

If you can’t beat them, join them

Smartphones are an integral part of everyday life. While they might be distracting and addictive, they can serve the really important purpose of helping you reach your event outcomes. They can be used to simplify logistical tasks, engage guests and build an awareness for, and at, your events.

So, if your main objective is to run a seamless event with good occupancy, it might be time to embrace what smartphones have to offer.

If you would like advice on social media for your next event, the AVPartners team can help. Contact us today.

Hashtags have become an important way for event planners to create a buzz around events. Think of the last conference or event you attended. Chances are a hashtag was used. So what exactly are hashtags and why have they become so popular in the events industry?

A hashtag is a word or phrase preceded by a hash sign (#), which makes it a searchable link. Most commonly used on applications and social media platforms like Twitter, Instagram and Facebook, hashtags give users the ability to organise or ‘file’ online conversations. When a user clicks on a hashtag, they are able to view all other discussions which use the same hashtag.

Why use a hashtag for events?

An effective hashtag can improve the reach of your event. It can help build anticipation surrounding the day, drive more ticket sales and boost awareness for your brand. An event hashtag also helps drive engagement throughout the event itself. Attendees can post about your event using the hashtag to signal that they are part of the conversation about your event.

There are 4 factors that make a great hashtag:

1. Unique

An effective hashtag will be unique to your brand and event. This will ensure that your event and brand doesn’t compete with other unrelated posts which use the same hashtag. Before settling on your hashtag, make sure to do a quick search across social media to make sure it hasn’t been used before. Examples may include #GFWS2018 or #vividtaronga which are time or location specific.

2. Succinct

Short hashtags are effective because they are memorable and get to the point quickly. They also remove room for typo errors, particularly when your event guests will be required to type the hashtag out.

3. Playful

Depending on what you’re trying to achieve, a hashtag which is playful and uses a bit of light humour may do the trick. A good example of this is Red Bull’s #PutACanOnIt campaign. The campaign used the catchy hashtag #PutACanOnIt to encourage people to take photos of their Red Bull cans in interesting locations. This strategy encouraged engagement amongst their audience and successfully created a buzz around the brand.

4. It has no hidden meaning

This is a really important one. Triple check your hashtag before sharing it. Remember, your hashtag will display without breaks between the words, so new words might form in the amalgamation. Check for any embarrassing words or messaging that may have been created. While you will want to build reach, you won’t want to bring attention to your event for the wrong reasons!

Broadcasting your hashtag

To really make the most of your hashtag before, during and after your event, it’s important to include it on all of your promotional materials, and make sure it’s in full view for guests throughout the event. Use audiovisual (AV) technology to keep your hashtag front and centre throughout your event. By projecting your hashtag on your stage, screen or even on the walls of your event space, you can encourage real time conversation about your event on social media. With your hashtag in full view, your event guests will be encouraged to include it in their tweets, live videos and other social posts.

Contact us today to set up the AV at your next event.

Day events, such as conferences and seminars, can be intense for guests. They’re often packed full of presentations and activities, requiring a lot of concentration. After a day of listening to speeches, participating in workshops and engaging in rich discussions, a gala dinner is the perfect way to cap off an information-intensive day.

So you want to transform your daytime event into a nighttime event? Here’s how to make the transition as seamless as possible.

Choose the right venue

You’ll need a venue that can accommodate both your daytime and nighttime needs. You won’t necessarily need two entirely separate event spaces, however, you will need enough room, and preferably two areas within the venue to move people between. To make the transition as seamless as possible, usher your guests into a standing room and provide canapes while the conference room is transformed into a gala dinner space. It’s important to consider accessibility between the spaces. Is there a ramp or elevator that can accommodate guests with mobility difficulties?

Change the setting

The best way to wow your guests from day to night is to make the setting new and vibrant. By changing your event setting with a new floor plan, lighting and decorations, you can bring new energy into the room. Impress your guests with attractive table centrepieces and bold decorations.

Consider your seating arrangement

While your daytime event space might have involved a simple layout, for instance rows of chairs facing a stage, your nighttime event can (and should) have an entirely new seating arrangement. As the name implies, a gala dinner usually involves a sit-down dinner for your guests. So consider a layout with round tables to evenly distribute your guests throughout the room, ensuring each guest will have a clear view of the stage. Remember the position at which each guest is seated will dictate the way they experience your event.

Prioritise sound quality

Just as important as it is to prioritise your table settings and seating plans, you’ll want to hire the right professionals to ensure the sound is perfect for both events. A team of experts like the team at AVPartners will make sure that sound is fine-tuned for each event according to each of their specific requirements.

Engage your guests visually

After a long day of listening to presentations and speeches and taking in lots of information, your guests might feel a little fatigued. The best way to re-engage them during your gala dinner is to excite the senses with colourful lighting and a visual presentation. After the sun sets, you have a great opportunity to bring bright lights and colour into your event space.

If you need help transitioning your event from daytime to nighttime, speak to the AVPartners team today.

The perfect gala dinner requires a lot of planning and preparation to ensure that each element comes together seamlessly on the night. From building your guest list and setting your budget to choosing the right sponsors and fundraising activities, you’ll want everything to align to make sure the night goes to plan and that it’s everything you had visualised at the beginning of the planning process.

It can take several months and even upwards of a year to plan a gala dinner. The best way to keep the planning process on track is to put in place an event plan and timeline. Each gala dinner is different, but here is a general timeline of tasks that can help to keep the event planning process on track.

8-12 months before the event

Establish the what and why of your gala dinner and complete the groundwork.

  • Define the event’s purpose
  • Set your budget
  • Identify your fundraising methods e.g. ticketing, silent auction, raffle
  • Select a date and choose a venue
  • Look for sponsors or partners for the night
  • Plan activities, select speakers and book entertainment
  • Choose a theme

3-6 months before the event

Get the wheels in motion and spread the word.

  • Arrange your audiovisual plan and equipment for the night
  • Promote the event, for example via social media, radio or newspapers
  • Confirm speaker arrangements and finalise your entertainment
  • Check for any special venue provisions e.g. wheelchair access, parking arrangements and transport information
  • Start building an attendee list
  • Organise fundraising activities for the night
  • Book catering
  • Send invitations

2-3 months before the event

Establish on-the-night requirements, ramp up event promotion.

  • Organise decorations and table settings
  • Select food
  • Continue to promote the event, for example release special announcements to the press for media coverage
  • Arrange seat planning

1 week before the event

Finalise everything.

  • Finalise guest list and send an event reminder
  • Brief the team for duties on the night
  • Finalise seating plan and create place cards
  • Finalise guest numbers and send to caterers and partners.

1 day before the event

Get ready.

  • Conduct an audiovisual test
  • Make sure auction items, prizes or gifts are on site
  • Make sure everything is prepared for the night
  • Finalise run sheet

The day of the event

Manage the night and enjoy your hard work!

  • Decorate event space and tables
  • Hand out seating charts, the guest list and run sheet to your team
  • Make sure guests arrive
  • Keep the event running to time and deal with any issues as/if they arise
  • Enjoy the night!

After the event

Thank your guests and share the night with the world.

  • Send thank you cards to your guests
  • Finalise fundraiser and make sure participants received gifts or prizes
  • Share event photos
  • Develop an event evaluation outlining your successes and what you can improve on next time

Need to get your AV or staging prepared for your next gala event? We can help. Contact us today.